Reprinting Your Shipping Label is Easy
When you submitted your trade-in, you received a confirmation email that included a link to your shipping kit and a PDF of your prepaid shipping label.
If you can't find that email, just follow these steps:
Visit the customer portal 👉 https://www.thebuybackplatform.com/portal
Enter the email address you used for your order
Click Send Login Link and check your email
Open the email and click the secure login link
In your portal, locate your order, click View Offer, then select Print Shipping Label
If you still need help, feel free to reach out. We're here to assist you.