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How Can I Change My Payment Method or Payment Information?

Updated over a week ago

How to Update Your Payment Details

If you would like to update your payment information before your payment is issued, please send us a message with the following:

  • Order Number (found by logging into the Customer Portal)

  • Email Address (as it appears on your order)

  • Phone Number (if provided on your order)

  • Details of where you would like your payment sent

For security purposes, we will verify your identity before making any changes:

  • If a phone number was provided on your order, a text message will be sent for verification

  • If no phone number was provided, a verification email will be sent instead

Please note that standard carrier message and data rates may apply.

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