How Do I Reprint My Shipping Kit or Label?

Reprinting Your Shipping Label is Easy

When you submitted your trade-in, you received a confirmation email that included a link to your shipping kit and a PDF of your prepaid shipping label.

If you can't find that email, just follow these steps:

1. Visit the customer portal 👉 https://www.thebuybackplatform.com/portal

2. Enter the email address you used for your order

3. Click Send Login Link and check your email

4. Open the email and click the secure login link

5. In your portal, locate your order, click View Offer, then select Print Shipping Label

If you still need help, feel free to reach out. We're here to assist you.