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How can I determine if my phone is unlocked?

Updated over a week ago

We offer higher payouts for unlocked phones, so checking your device’s status before submitting your order is important.

The most accurate way to find out if your phone is unlocked is by contacting your carrier or service provider. They can confirm your device’s status and let you know if it qualifies for unlocking. In many cases, carriers will unlock your phone at no cost if the device is paid off and not under contract.

If your phone is currently locked, ask your provider if it can be unlocked. Once it is, you can submit your device as unlocked to receive the highest possible payout.

You are always welcome to contact us if you are unsure or need help figuring this out.


How to Check If an iPhone Is Unlocked

You can also check your iPhone’s unlock status right from the device:

  1. Open Settings

  2. Tap General

  3. Tap About

  4. Scroll to Carrier Lock

  • If it says No SIM restrictions, your iPhone is unlocked.

  • If it says SIM Locked or Carrier Locked, your iPhone is still tied to a specific carrier.

Tip: If you have a SIM card from another carrier, you can insert it to see if the phone connects to the new network. If it does, the phone is likely unlocked.


How to Check If an Android Phone Is Unlocked

Steps can vary slightly by brand, but here’s a general method:

  1. Go to Settings

  2. Tap Connections or Network & Internet

  3. Tap Mobile Network or Cellular Networks

  4. Tap Network Operators or Carrier

  5. If multiple carrier names appear and you are able to select one manually, your phone is likely unlocked

You can also try inserting a SIM card from a different carrier. If the phone connects and makes a call or uses data, it is probably unlocked.


Still Not Sure?

If you are unsure or need help determining your phone’s status, reach out to your carrier first. You can also contact our team for assistance. We are happy to help guide you through it.

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